Apollo Motorhome Holidays is an Australian family-owned business specialising in the rental of quality leisure vehicles throughout Australia and New Zealand.
The company began operating in 1985 and since then has grown to become one of the largest and leading recreational vehicle operators in the Southern Hemisphere.
This growth has not been to the detriment of Apollo's renowned personalised service. Staff continue to offer friendly and efficient service to every Apollo client, and have helped tens of thousands of people enjoy the wonders of travel in Australia.
Apollo campervans and motorhomes are built in the Brisbane factory and also in partnership with Winnebago and Swagman. The fleet is very modern with constant fleet servicing and updates.
Apollo Motorhomes AU - Flex Rental Terms for travel between 01-Apr-2011 and 31-Mar-2012 Caravan Terms and Conditions
- All rental days are calculated per day basis.
- Rates are in Australian dollars and include 10% Goods and Services Tax.
- Rates exclude one way fees, Location Surcharges, all Liability Reduction Options and Extras.
- Please note that the pricing quoted on this website for any booking longer than 35 days is to be considered a quote only and will need to be reconfirmed with you after the availability of your chosen vehicle has been confirmed. The pricing for the first 35 days of your hire will be correct but the pricing for subsequent days e.g. days 36 - 45 may vary.
- These rates and terms may not apply to group bookings (any rental that consists of 3 or more vehicles travelling together). Requests for group bookings should first be directed to Apollo reservations.
- Rates are subject to change without notice
Rental Charges:
Rentals are charged per calendar day.
Branches:
Caravans and camper trailers are available from our branches in Brisbane, Cairns, Melbourne and Sydney. All branches will be closed Christmas Day, New Years Day and Good Friday. Otherwise branches are open seven days a week, 8am to 4:30pm.
Transfer:
Caravans and Camper Trailers must be collected and returned to our branches (not airports). Transfers to and from the Apollo depot are not included in the rental price. It is the renter’s responsibility to get to and from the branch.
Kilometres:
Rates include unlimited kilometres.
Administration Fees / Taxes:
Our rates include 10% GST.
A charge of 3% of the total cost will be levied to cover administration fees, state government taxes, vehicle registration recovery, duties and associated costs.
Credit Cards:
We only accept Visa, MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional 2% surcharge on any transaction. American Express and Diners Club will incur an additional 4.5% surcharge on any transaction.
Exchange Rate / Currency Variations:
All credit card transactions are conducted in Australian dollars. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter’s Financial Institution.
Rental Duration:
The minimum rental for all vehicles is 10 days.
Minimum rental periods are subject to change during other peak periods.
One Way Rentals:
One way rentals are available subject to a minimum rental period of 14 days. A one way rental fee of $600 is charged per segment.
Driver’s Licence and Minimum Age:
A current and full motor vehicle driver’s licence is required. If the driver’s licence is not in the English language then an international driver’s licence is also required. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must have been held for at least two years and be valid for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present.
Drivers must be 25 years of age or over. For drivers 75 years of age or over, a current medical certifi cate stating that the customer is fit to drive for the duration of the hire is required upon vehicle collection.
Kitchen and Personal Kits:
Each vehicle is supplied with complimentary living equipment (such as bedding, cooking equipment, eating utensils, bath and tea towels.)
Maps and Campground Guides:
Each vehicle is supplied with a complimentary Road Atlas and campground guides.
Vehicle Preparation Fee:
A fee of $150 applies on collection of the vehicle to cover the vehicle preparation and equipment. This includes all pre-cleaning and mechanical servicing, 1st tank of propane gas, 1st set of toilet chemicals and vehicle kit (pots, pans, crockery, cutlery, cooking utensils, broom and dust bin).
Vehicle Consultation:
On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.
Apollo Welcome Pack:
Each vehicle is supplied with a complimentary Apollo Pack for the first day. The pack contains, matches, mini shampoo and conditioner, dishwashing liquid, sponge, soap, salt and pepper, coffee, tea and sugar sachets.
L.P. Gas Refi ll Service Fee:
The gas bottle(s) is supplied full. A service fee of $35 is payable on pick up of the vehicle.
The gas bottle can be returned empty to Apollo at the completion of the rental. The fee applies for each part of a multiple rental.
Additional Products:
- Camp Chairs
- Camp Table
- GPS
- Heater/Fan
- Baby Seats - Two baby seats (must be pre-booked) suitable for children 6 months to 3 years of age can be supplied for the Tow Vehicle.
- Booster Seats - A booster seat (must be pre-booked) suitable for a child between 3 and 8 years of age can be supplied for the Tow Vehicle.
- Satellite Phone - $20 per day plus call charges
- First Aid Kits - A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a $50 fee is charged when the vehicle is returned.
Towing Vehicle:
The caravan price includes the 4WD towing vehicle.
Multiple Rentals:
Consecutive rentals of Caravans or Camper Trailers can be combined to qualify for a long-term discount rate. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.
Group Bookings:
These rates and terms may not apply to group bookings (any rental that consists of 3 or more vehicles travelling together). Requests for group bookings should fi rst be directed to Apollo reservations.
Travel Restrictions:
Caravans and Camper Trailers can only towed on sealed/bitumen roads or well maintained access roads less than 2 kilometres metres long to recognised campgrounds. Caravans are not allowed to travel in Tasmania, Northern Territory or Western Australia unless specific written
permission is granted by Apollo.
Four Wheel Drive Vehicles can also be driven on recognized unsealed tracks but may only travel to the following remote areas with the express written permission of Apollo: Any Islands, Tasmania, Simpson Desert, Cape York (North of Daintree River), Oodnadatta Track, Birdsville Track, Tanami Track, Gibb River Road, Kalumburu Road, Warburton Road, Strzelecki Track, Cape Leveque, Bungle Bungles, the Plenty Highway, Burke Development Road from Chillagoe to Normanton and Savannah Way from Normanton to Borroloola, Finke Road, Central Arnhem Road, Arnnhem Land in general and any other remote area.
Vehicles are NOT permitted to travel on the Canning Stock Route, The Lost City in Litchfield Park, Old Gunbarrel Highway, the Old Telegraph Road section of the road to Cape York, Boggy Hole (Finke Gorge National Park), the Old South Road from Maryvale to Finkea and the last 2 kilometres of the Lennard River Gorge Road, at any time.
Apollo reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.
Change of Drop Off Destination:
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from the Apollo Head Office. Subject to the change being approved, a minimum additional charge of $700 will apply.
Rental Extension:
If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Apollo Reservations who will advise of the additional costs. Rental extension is subject to fleet availability. The extra cost (Gross Rate) of an extended rental must be paid by credit card over the telephone or at an Apollo Branch immediately on confirmation of the rental extension. Failure to obtain authorisation will result in the renter being charged double the daily gross rental rate.
Repairs:
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to $100 to the rented vehicle may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over $100, Apollo will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available.
Infringements and Administration Fees:
Apollo reserves the right to charge the renter for any speeding, toll way or parking fines not reported on return of the vehicle. In addition to these costs, Apollo reserves the right to charge for associated administration costs for processing the fines (irrespective of excess). An administration fee of $75 will be applicable.
Change Of Vehicle:
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.
Caravan Category:
Caravans cannot be requested by make or model, only by category.
Voluntary Downgrade:
Should the renter decide to take a lesser vehicle than booked within 17 days of pick up or during the rental then they will not be entitled to any refund.
Limit of Liability:
In the event of no alternative Caravan being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.
Important:
We reserve the right to refuse any rental at our discretion.
Animals:
No animals are permitted in our Caravans, excluding guide dogs.
Smoking:
Smoking is not allowed in our Caravans.
Cancellation Fees:
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled 48+ days prior to pick up and/or 7 days or more after the booking date - $250 cancellation fee.
If cancelled 47 to 11 days prior to pick up - 50% of Total Rental (minimum $250)
If cancelled 10 to 7 days prior to pick up - 75% of Total Rental (minimum $250)
If cancelled 6 days or less prior to pick up or no show - 100% of Total Rental plus one way fees.
Booking Amendments:
If an amendment is made to the rental dates within 17 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 17 days of vehicle pick up or if notifi cation occurs during the hire.
Travel Insurance:
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.
PROTECTION PACKAGE
Personal Injury: The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Apollo strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.
Property Damage:
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of $75 will be charged per claim.
The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period. Apollo reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.
Standard Liability - Caravan and Tow Vehicle:
Apollo’s rental charge includes a Standard Liability of $7,500.
A Bond of $7,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The $7,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.
The Standard Liability options can be reduced by purchasing one of the following Reduction Options:
Reduction Option 1 - Caravan and Tow Vehicle: A Liability of $3,500 applies. This Option can be purchased by paying to Apollo $27 per day. The
maximum amount payable for this Option per rental is $1,350 – i.e. 50 days rental.
A Bond of $3,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The $3,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.
Reduction Option 2 - Caravan and Tow Vehicle (VIP Cover): A $750 Liability applies. This Option can be purchased by paying to Apollo $44 per day. The maximum amount payable for this Option per rental is $2,200 – i.e. 50 days rental.
A Bond of $750 will be collected at the time of entering into the Rental Contract. This Bond is payable to Apollo by an open signed credit card imprint with an authorisation obtained (suffi cient funds must be available) for $750.
Bond:
For security purposes, only a credit card can be used to provide a Bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle. The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability.
However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.
Full Responsibility
At all times the renter is responsible for:
- Damage caused where the terms of Rental Contract have been breached.
- Damage caused by negligence.
- Damage caused to the vehicle in any way by part or total water submersion or salt water.
- Damage caused due to a single vehicle or caravan roll over.
- Damage caused to the vehicle by the renter’s wilful conduct.
- Damage caused to the vehicle when using the vehicle in contravention of any legislation or regulation controlling vehicular traffic.
- Damage or loss caused to any personal belongings.
- Damage to the awning, overhead or underbody of the vehicle or caravan.
- Damage caused due to use of incorrect or contaminated fuel.
Rates/Terms/Conditions
Are subject to change without notice.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Apollo Motorhomes AU - Flex Insurance
TRAVEL INSURANCE
We strongly recommend that clients ensure they take out the highest level of Travel Insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
PROTECTION PACKAGE
Personal Injury
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Apollo strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.
Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of AU$75 will be charged per claim. The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period.
Standard Liability
Apollo’s rental charge includes a Standard Liability of AU$7,500. A Bond of AU$7,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The AU$7,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.
The Standard Liability can be reduced by purchasing one of the following Reduction Options:
Reduction Option 1
A Liability of AU$2,500 applies. This Option can be purchased by paying to Apollo AU$22 per day.
The maximum amount payable for this Option per rental is AU$1,100 – i.e. 50 days rental.
A Bond of AU$2,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The AU$2,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.
Reduction Option 2 (VIP Cover)
A AU$0 (zero) Liability applies. This Option can be purchased by paying to Apollo AU$38 per day. The maximum amount payable for this Option per rental is AU$1,900 i.e. 50 days rental.
Under this option one windscreen and two tyres will be covered for accidental damage. Should these amounts be exceeded the cost to repair or replace the items will not be covered and will be the responsibility of the renter.
A Bond of AU$250 will be collected at the time of entering into the Rental Contract. This Bond is payable to Apollo by an open signed credit card imprint with an authorisation obtained (sufficient funds must be available) for AU$250.
Bond
For security purposes, only a credit card can be used to provide a Bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.
Full Responsibility
At all times the renter is responsible for:
• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt water.
• Damaged caused as a result of a Single Vehicle Accident (an accident not involving another vehicle) between the hours of 6pm to 6am.
• Damage caused to the Vehicle by the renter’s willful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
• Damage or loss caused to any personal belongings.
• Damage caused due to use of incorrect or contaminated fuel.
• Damage to the awning, overhead or underbody of the Vehicle.
Insurance between 1 April 2010 and 31 March 2011
TRAVEL INSURANCE
It is strongly recommend that clients ensure they take out the highest level of Travel Insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
PROTECTION PACKAGE
Personal Injury
The vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Apollo strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.
Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of AU$75 will be charged per claim. The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period. Apollo reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.
Standard Liability
Apollo’s rental charge includes a Standard Liability of AU$7,500. A Bond of AU$7,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The AU$7,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.
The Standard Liability can be reduced by purchasing one of the following Reduction Options:
Reduction Option 1
A Liability of AU$2,500 applies. This Option can be purchased by paying to Apollo AU$25 per day.
The maximum amount payable for this Option per rental is AU$1,250 – i.e. 50 days rental.
A Bond of AU$2,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The AU$2,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.
Reduction Option 2 (VIP Cover)
A AU$0 (zero) Liability applies. This Option can be purchased by paying to Apollo AU$42 per day. The maximum amount payable for this Option per rental is AU$2,100 i.e. 50 days rental.
Under this option one windscreen and two tyres will be covered for accidental damage. Should these amounts be exceeded the cost to repair or replace the items will not be covered and will be the responsibility of the renter.
A Bond of AU$250 will be collected at the time of entering into the Rental Contract. This Bond is payable to Apollo by an open signed credit card imprint with an authorisation obtained (sufficient funds must be available) for AU$250.
Bond
For security purposes, only a credit card can be used to provide a Bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.
Full Responsibility
At all times the renter is responsible for:
• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt water.
• Damaged caused due to a Single Vehicle roll over.
• Damage caused to the Vehicle by the renter’s willful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
• Damage or loss caused to any personal belongings.
• Damage caused due to use of incorrect or contaminated fuel.
• Damage to the awning.
• Damage to the overhead or underbody of the Vehicle except where Reduction Option 2 has been purchased.
Caravan Insurance
PROTECTION PACKAGE
Personal Injury: The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Apollo strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.
Property Damage:
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of $75 will be charged per claim.
The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period. Apollo reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.
Standard Liability - Caravan and Tow Vehicle:
Apollo’s rental charge includes a Standard Liability of $7,500.
A Bond of $7,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The $7,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.
The Standard Liability options can be reduced by purchasing one of the following Reduction Options:
Reduction Option 1 - Caravan and Tow Vehicle: A Liability of $3,500 applies. This Option can be purchased by paying to Apollo $27 per day. The
maximum amount payable for this Option per rental is $1,350 – i.e. 50 days rental.
A Bond of $3,500 will be collected at the time of entering into the Rental Contract. Payment of this Bond is only accepted by credit card. The $3,500 will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies.
Reduction Option 2 - Caravan and Tow Vehicle (VIP Cover): A $750 Liability applies. This Option can be purchased by paying to Apollo $44 per day. The maximum amount payable for this Option per rental is $2,200 – i.e. 50 days rental.
A Bond of $750 will be collected at the time of entering into the Rental Contract. This Bond is payable to Apollo by an open signed credit card imprint with an authorisation obtained (suffi cient funds must be available) for $750.
Full Responsibility
At all times the renter is responsible for:
- Damage caused where the terms of Rental Contract have been breached.
- Damage caused by negligence.
- Damage caused to the vehicle in any way by part or total water submersion or salt water.
- Damage caused due to a single vehicle or caravan roll over.
- Damage caused to the vehicle by the renter’s wilful conduct.
- Damage caused to the vehicle when using the vehicle in contravention of any legislation or regulation controlling vehicular traffic.
- Damage or loss caused to any personal belongings.
- Damage to the awning, overhead or underbody of the vehicle or caravan.
- Damage caused due to use of incorrect or contaminated fuel.
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